Does Book1One have a guarantee?
Book1One guarantees your satisfaction with the workmanship of your book. If your book arrives damaged or with a manufacturing defect, contact us by e-mail at info@book1one.com or give us a call at (585)458-2101 within 14 days of receipt. We will gladly correct the problem.
Book1One does not proof, edit, or alter your content in any way. It is your responsibility to review your book before you send the file. We recommend you print a hard copy of your book on your own local printer for final review and check the following:
- Typos, grammar and any other text errors
- Low-resolution images that appear blurry in print
- Design issues, format, organization, style, color and page layout
- Make sure the proper font is embedded in the file
We do not accept returns or process refunds for any reason, except to the extent we guarantee your satisfaction with the workmanship of our books, as described above.
Why should I use BookOne for my project?
That's easy! BookOne is not only a state of the art company, utilizing the most up-to-date technology, but is backed by over 100 years of book manufacturing experience.
What kind of file should I send to BookOne to print my book?
We work exclusively from PDF files. You'll find them very user friendly and if you need help converting them, give us a call and we'll be more than happy to help you.
How do I get my file to BookOne for printing?
You can save it to a CD and mail it, you can E-mail it to us at jgleason@book1one.com or for larger files you can use Book1One's FTP site.
What type of paper does BookOne use for printing?
We use an extra opaque, offset paper or a gloss white paper depending on the quality necessary for each job. We do not use copy paper or light weight paper.
What happens if I want to print the book myself and have Book1One just bind it for me?
Not a problem! We are more than happy to bind books that either you print or you have printed elsewhere. However, it is very cost effective to have Book1One print your books. This may be preferable for those not familiar with the industry or those who do not want to pay the cost of shipping.
Can I get my book faster than the two week turn-around time?
Yes! Our normal two-week turn time assures a careful, precise production process for your books. If you require a faster turnaround, please let us know before production is scheduled to begin and we will do our best to meet your needs. Rush requirements may be subject to a surcharge.
Can I order special colors and materials for my hard cover book?
Yes! Because suppliers have rather high minimum order requirements, we try to stock the most popular material and color choices. If you would like to order special materials, you would have to be willing to purchase the suppliers minimum.
Can Book1One design or typeset my book?
We work directly from the files submitted by our customers. We do not offer typesetting, editing, copywriting or design. This helps to keep our products reasonably priced to our customers.
Can Book1One copyright my book?
Book1One only handles the actual printing and binding of your book. In order to have your material copyrighted, please go to the U.S. Copyright Office website http://www.loc.gov/loc/infopub/ for more information.
Do my text pages require any special formatting?
Because of the process is slightly different with each binding style, your pages may have some formatting requirements in order for your book to turn out the way you want. Just click on the Binding tab at the top of this page and select your binding style to see what you need to do.
What size can I make my book?
We will print and bind books in any size you request. However, the standard trim sizes are:
11 x 8 ½
10 x 7
9 x 6
5 ½ x 8 ½
Can BookOne foil stamp my covers?
Certainly! We can stamp whatever you want on the cover and spine. If you would like a logo or any other stamped design on the cover or if you would like them personalized, we can perform that service for an additional charge. Just let us know how you want your books decorated when you place your order.
What is perfect binding?
Perfect binding is the trade name for binding of paperback books or soft cover books using adhesive placed at the spine.
Does BookOne do perfect binding?
We can do perfect binding for quantities from 1 to 1000. The quality is fantastic; our equipment is capable of performing inline scoring and edge gluing with computer enhanced set-up.
Can I produce some books hardbound and some perfect bound?
Great idea! This is a great solution for some applications and many publishers choose to do just that. We can produce a combination run of hardbound and soft cover perfect bound, however you choose.
Can I have a printed cover instead of a cloth or imitation leather, foil stamped cover?
Yes! You'll need to work closely with us to ensure proper dimensions are held in the process. Prior to printing we will help you to properly lay it out for the correct size.
How does BookOne ship my books?
We normally ship UPS, but are willing to use other carriers when requested.
Does BookOne do other types of binding?
We stick to what we do best! Producing high quality hard cover and soft cover books is our specialty. And with that comes real value for our customers.