FAQs for Book1One.

Below you will find a number of frequently asked questions we have received from Book1One customers along with our answers. To view a specific question and answer, click on the question from the list below or if you wish to scroll through all of the questions and answers, please click here to begin with question 1. If you seek an answer to a question that is not listed, please either call us at (585) 458-2101 or email us at HelpDesk@Book1One.com  

1. Does Book1One have a guarantee?
2. How can I obtain a price quote for my book project?
3. Why should I use Book1One for my project?
4. What kind of file should I send to Book1One to print my book?
5. What type of paper does Book1One use for printing?
6. How do I get my book file to Book1One for printing?
7. What happens if I want to print the book myself and have Book1One just bind it for 
me?
8. How long does it take to produce a book?
9. If I have a deadline to meet, can I get my books quicker than your normal turnaround
times?
10. Can I order special colors and materials for my hard cover book?
11. Does Book1One offer any publishing services besides book printing and binding?
12. Can Book1One copyright my book?
13. Do my text pages require any special formatting?
14. What size can I make my book?
15. Can Book1One foil stamp my covers?
16. Can Book1One provide a dust jacket for my hard cover book?
17. What is perfect binding?
18. Does Book1One do perfect binding? 
19. Can I produce some hard cover books (case bound)?
20. Does Book1One print book covers in color?
21. How does Book1One ship my books?
22. Does Book1One do other types of binding?
23. What is an "endleaf"?

Below is the list of all frequently asked questions with answers.

1. Does Book1One have a guarantee?
 

Book1One guarantees your satisfaction with the workmanship of your book, and that your finished product will meet the highest quality production standards. If your book arrives damaged or with a manufacturing defect, contact us by e-mail at HelpDesk@Book1One.com or give us a call at 585-458-2101 within 14 days of receipt. We will gladly correct the problem.

Book1One does not proof, edit, or alter your content in any way. It is your responsibility to review your book before you send the file. We recommend you print a hard copy of your book on your own local printer for final review and check the following:

  • Typos, grammar and any other text errors
  • Low-resolution images that appear blurry in print
  • Design issues, format, organization, style, color and page layout
  • Make sure the proper font is embedded in the file

We do not accept returns or process refunds for any reason, except to the extent we guarantee your satisfaction with the workmanship of our books, as described above.

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2. How can I obtain a price quote for my book project?

Obtaining a price quote is very easy and is something you can do quickly right on our website. Determining a price can be done one of two ways and will depend upon what book design software you use to create your book. 

  1. If you are using your own book design software, regardless of the type of book it is, you can determine the cost to produce your book using our price calculator. On many of our webpages, including our home page, you will find a "Calculate your price" button. Simply click on this button.

    A screen will appear asking you (via drop down menus) to insert the parameters of your book - things like the type of book binding method you wish (soft cover, hard cover, etc.), the text or page size, the paper stock, number of pages, and the number of books you would like to order. Once you have filled in this information and inserted a name and email address, click on the "check pricing" button, and your price quote will appear in the upper right hand corner of the screen.

    2.   If you are planning to use Book1Ones' photo book software, you  should not use our price
          calculator, but instead reference our photo book price charts. Links to these charts can be
          found on many of our web pages where our photo book software is discussed as well as
          our photo book software page. To view these price charts now, simply click on the
          appropriate link below that corresponds to the type of book binding you will be using. 

                        soft cover photo book pricing

                        hard cover photo book pricing

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3. Why should I use Book1One for my project?

Book1One is not only a state of the art company, utilizing the most up-to-date technology, but is backed by over 100 years of book manufacturing experience. Our personalized service, no upfront fees or charges and no minimum quantity requirements are some of the biggest reasons why authors choose us. Since our beginning in 2004, we have worked with over 2500 individuals, publishers and organizations seeking self-publishing services.

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4. What kind of file should I send to Book1One to print my book?


Book1One works exclusively with PDF files. Creating a PDF is very easy and can be done two different ways:

  1. Using your own PDF converter either online or as a print driver on your own computer you can convert your document to PDF. When converting to PDF please maintain the "Highest Resolution" and make sure the fonts are embedded.
  2. Book1One's on-line ordering system allows you to upload many different file formats. This system will convert your file to a print ready PDF. Please be sure to completely review your file on the "approve page" as this is the file that will print.

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5. What type of paper does Book1One use for printing?
 


We have a selection of extra opaque uncoated paper or gloss/matte coated papers depending on the quality necessary for each job. Our uncoated paper is available in a basis weight of 60# and our coated papers are available with a basis weight of 80# or 100#.

Uncoated paper does not have any kind of coating. It has no sheen to it and can be written on easily. Coated paper can be either gloss or matte. Coated paper generally produces sharper, brighter images and has better reflectivity than uncoated paper. 

Basis weight is the weight in pounds of 500 sheets (one ream) of a standard basic size. For example, the standard basic size for text papers is 25x38". A ream of basis 70 text sheets in that size weighs 70 lbs. The basic size for cover papers is 20x26". Weighing 500 sheets of any grade of paper in its proper basic size will determine its basis weight. In other words, 500 sheets of 17x22" 24-pound Bond will weigh 24 pounds. The heavier the basis weight, the heavier the paper.

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6. How do I get my book file to Book1One for printing?

You can upload your book files to us one of two ways. If you have created your book using your own software design program, you will find on many of our webpages, including our home page, an "Upload Your File" button. To begin the uploading process, click on this button and follow the uploading instructions.

If you have created a book using Book1One's photo book software program or a calendar using Book1One's photo calendar software, each program will provide you with instructions to upload your file.

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7. What happens if I want to print the book myself and have Book1One just bind it for me?
 

Not a problem! We are more than happy to bind books that either you print or have printed elsewhere. However, it may be more cost effective to have Book1One print your books as well as bind them, so you may want to check our pricing before you make your final decision. If you have a book binding-only project, please call us at (585) 458-2101 to obtain pricing and other instructions.

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8. How long does it take to produce a book once you have received my book files?

Soft cover (perfect bound), plastic coil and saddle stitched bound books are produced and ready to ship within five business days. Hard cover books are ready to ship within 10 business days. 

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9. If I have a deadline to meet, can I get my books quicker than your normal turnaround times?

Rush orders can be accomodated if noted in your ordering information. For rush orders; soft cover, plastic coil and saddle stitched books can be ready and shipped within 3 business days, and hard cover in seven. We will do our very best to meet your needs. Please note that rush requirements may be subject to an additional charge.

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10. Can I order special colors and materials for my hard cover book?

Yes! We stock both imitation (faux) leather and cloth cover materials in several color choices (click here to see color choices). If you would like to order a special material or color not shown, there is a 100 book minimum order requirement.

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11. Does Book1One offer any publishing services besides book printing and binding?

We work directly from PDF files submitted by our customers. We do not offer publishing services such as typesetting, editing, copywriting, proofreading or design and page layout. However, if you have not already done so, you may wish to visit our Useful Links for Authors & Publishers page. On this page you find a reference list (with links) of book writing and other author services. If you are a company that offers these services and would like to be added to our list, please let us know. 

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12. Can Book1One copyright my book?

Copyrighting a book is a choice to be made by each author. However, most authors prefer to copyright their works. Book1One does not offer this service, but to learn more about copyrighting and the copyrighting process, please go to the U.S. Copyright Office website for more information.

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13. Do my text pages require any special formatting?

Because the process is slightly different with each book binding style, your pages may have some formatting requirements specific to that binding style in order for your book to turn out the way you want. For more information, click on our binding style webpage and select the appropriate binding option for your project.

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14. What size can I make my book?

We can print most any size book you wish in either a portrait or landscape layout, up to a maximum size of 11 x 17 inches. The page sizes listed on this website are the most popular sizes. However, if you would like to create a book with a page size other than a size we have listed, please contact us, and we will be happy to provide you with a price quote.   

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15. Can Book1One foil stamp my covers?

Certainly! We can foil stamp whatever you want on you book cover and spine. If you would like a logo or any other stamped design on the cover or if you would like your cover personalized in some way, we can perform that service for an additional charge. Just let us know in the comment section on your order form how you want your books decorated when you place your order.

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16. Can Book1One provide a dust jacket for my hard cover book?

Yes, if you would rather have a full color dust jacket instead of a full color printed cover wrap, we have created a design diagram that will help you correctly size your book's dustjacket. The design diagram can be found via a link on our hard cover binding webpage

Please note that there is a $3.50 per book upcharge for dust jackets in quantities of 1 to 300 books, and a $3.00 per book upcharge for quantities over 300 books.

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17. What is perfect binding?

Perfect binding is the trade name for the process of binding paperback books or soft cover books. In this process, adhesive is applied to the spine side of the book pages, and the cover (usually comprised of 100# cover stock with a film lamination) is then wrapped around the pages. After the adhesive has cured, the book is trimmed on three sides, resulting in an attractive and functional perfect bound book.

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18. Does Book1One do perfect binding?

We can do perfect binding for quantities from 1 to 1000. The quality is fantastic - and our equipment is capable of performing inline scoring and edge gluing with computer enhanced set-up.

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19. Can I produce some hard cover books (case bound) and some soft cover books (perfect bound)?


Yes. This is a great solution for some situations, and many authors choose to do just that. We can produce a combination run of hardbound, hard cover books and perfect bound, soft cover books, if you wish. Simply treat the hard cover and soft cover as separate book projects, noting how many of each you would like.  

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20. Does Book1One print book covers in color?

Yes. We print all of our book covers in full color. 

Printed covers for both hard and soft cover books are film laminated with gloss film. The gloss film not only adds a great deal of protection, it also creates a beautiful gloss finish.

If you do not want a gloss finish on you book, we do offer a matte finish film at an additional charge. Please contact us for additional information.

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21. How does Book1One ship my books?

We normally ship FedEx, but are willing to use other carriers when requested.

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22. Does Book1One do other types of binding?


We stick to what we do best - book printing and book binding. Producing high quality hard cover, soft cover, plastic coil and saddle stitched books is our specialty. And with that comes real value for our customers.

However, we do offer a special legal sewn binding for anyone requiring this special process. Because of the special sewing work involved, legal sewn binding incurs a one-time set up charge (see table).

Number of books 

Set up charge per book

  1 book    

$40 per book

   2 books   

$25 per book

3 books

$20 per book

4 books

$20 per book

5 or more
books

$15 per book


For more information, please visit our legal (sewn) binding page.  


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23. What is an "endleaf"?

An endleaf is what actually holds the book to the cover on a hard cover book. It is an uncoated sheet of paper that is fully pasted to the inside of the front and back cover and is glued to the binding edge of the first and last page of the text.

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